Privacy Statement
1. Who are we?
Jodoco is responsible for processing personal data as described in this privacy statement.
Contact details:
- Website: https://jodoco.com
- E-mail: olivier.geerts@jodoco.com
- Privacy contact: Olivier Geerts
2. What personal data do we process?
Jodoco processes personal data that you provide to us yourself or that we collect through the use of our website. This concerns the following data:
- Name – to address you personally and process your order or inquiry
- E-mail address – for communication and sending order confirmations or newsletters
- Other contact information – such as phone number or address information, if provided by you
- User behavior and analytics – such as pages visited, click behavior, session duration and device information, collected through analytics tools (such as Google Analytics or similar)
3. Why do we process this data?
Jodoco processes personal data for the following purposes:
| Purpose | Legal Basis |
|---|---|
| Handling of orders and customer inquiries | Execution of an agreement |
| Sending communications (e.g., order confirmations) | Execution of an agreement |
| Sending of newsletters and offers | Permission |
| Improve our website and services through analytics | Legitimate interest |
| Meeting legal obligations | Legal obligation |
4. How long do we keep your data?
Jodoco retains personal data no longer than necessary for the purpose for which it was collected, or as long as required by law:
- Customer data: up to 7 years after the end of the customer relationship (tax retention obligation)
- Email communications: up to 2 years after last contact
- Analytical data: up to 26 months (depending on the tool used)
- Newsletter subscriptions: until unsubscription
5. Do we share data with third parties?
Jodoco does not sell your data to third parties. However, we may share data with:
- Processors – parties that provide services on our behalf, such as payment providers, email platforms or hosting parties. We enter into a processor agreement with these parties.
- Analytics services – such as Google Analytics. Data may be transferred to servers outside the EU. We provide appropriate safeguards in this regard (e.g. anonymization of IP addresses).
- Legal obligations – when we are legally obliged to do so, for example at the request of the tax authorities or investigative agencies.
6. Cookies and tracking
Our website uses cookies and similar techniques for:
- Functional cookies – necessary for the proper functioning of the website
- Analytical cookies – to understand website usage (with permission)
- Marketing cookies – for personalized advertising (if applicable, with permission)
On your first visit, we ask your permission for non-functional cookies. You can change your cookie preferences at any time via the cookie banner or your browser settings.
7. Your rights
Under the AVG, you have the following rights:
- Inspection – you can request what data we process about you
- Rectification – you can have incorrect or incomplete data corrected
- Deletion – you can request that your data be deleted (“right to oblivion”)
- Restriction – you can request to temporarily restrict processing
- Objection – you can object to processing based on legitimate interest
- Data portability – you can request to receive your data in a common format
- Withdrawal of consent – if processing is based on consent, you can always withdraw it
To submit a request, send an email to olivier.geerts@jodoco.com. We will respond to your request within 4 weeks.
8. Security
Jodoco takes the protection of your data seriously and takes appropriate technical and organizational measures to prevent abuse, loss, unauthorized access and other unwanted actions.
9. Complaints
Do you have a complaint about the way we handle your personal data? If so, please contact us first at olivier.geerts@jodoco.com. You also have the right to file a complaint with the supervisory authority:
Personal Data Authority
- Website: https://www.autoriteitpersoonsgegevens.nl
- Phone: 088 – 180 52 50
10. Changes
Jodoco reserves the right to modify this privacy statement. Changes will be published at https://jodoco.com. We recommend consulting this page regularly.